Refund Policy

Refund Policy

Thank you for your business and continued support, we appreciate you!! We hope you love your purchase but understand sometimes it just doesn't work out. Here’s what you need to know if that’s the case.


We do not offer refunds to the original form or payment. Please see our store credit and exchange policy below.


All items must be returned in original condition with tags, within 14 days, otherwise they will not be accepted. Return shipping cost are at the customers expense. We recommend picking a shipping option that offers a tracking number. Piper Jo & Co is not responsible for any lost or missing items in the return shipping process. The items must be unworn, unwashed, smoke, deodorant, makeup and fragrance free to receive approval.

Shipping charges are non-refundable. When returning please include a copy of your receipt, your order number, name and phone number incase we need to contact you.

Please Return Items to:

Piper Jo & Co
Attn: Returns Dept.
306 S Main St
Schulenburg, TX 78956

Size Exchanges

We will do our best to exchange the size if its still available, otherwise you will be issued a store credit.

Store Credit

Once the item is received back and approved we will issue you a store credit to be used on a future purchase.

The following items are FINAL SALE

  • Sale items 
  • Jewelry/Accessories
  • All Seasonal items
  • Home/Gift items
  • Eyewear
  • Sales at markets/pop-ups